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Florida Lottery winner forced to forfeit prize after ticket gets lost in mail

A lottery winner from Florida suffered a bout of bad luck right after she won $1,000 – her winning ticket was lost in the mail. Sue Burgess of Hernando County learned in August that she had won a Second Chance Lottery drawing and had to mail her ticket to Florida Lottery headquarters, WLFA reports.Get more news about 牛博包网公司,you can vist nb68.com

"I was so elated," Burgess told the station. "It was like winning a million dollars to me."

However, weeks later, Florida Lottery informed Burgess that they did not receive her ticket and that she needed to forfeit the money to an alternate winner.The Florida Lottery's Second Chance game allows players to enter non-winning tickets for an opportunity to win prizes. Players register their tickets to participate.

Burgess missed an email about her winnings but later received a call. She had just days to get her ticket postmarked and chose certified mail, WFLA reports.

She had to send her ticket in this way due to the coronavirus pandemic — lottery offices in the state closed in July, so winners must send their ticket through certified mail, according to WFLA.Burgess' package did arrive at the Tallahassee post office on August 12, according to tracking information she provided to WFLA. However, it was never dropped off at the lottery headquarters.

There is a short seven-day window to turn in a Second Chance Lottery ticket, WFLA reports. Burgess said the lottery told her: "No ticket, no prize.""I was taken back," she told Behnken. "It took my breath away."

The Florida Lottery has information for mailing in tickets on its website. The guidance includes a note about the risk of mailing tickets: "U.S. Postal Service regulations include various restrictions on mailing Lottery tickets. The risk of mailing tickets remains with the player and will not be assumed by the Lottery."